Privacy

What we keep about you, and why.

Moss & Fern is a small plant shop. We keep only what we need to get plants to you and answer your questions.

What we collect

When you order: your name, email, delivery address and what you bought. When you sign in or write to us: your email and your message. Card details go straight to our payment processor, Stripe. We never see or store your card number.

What we use it for

To pot, deliver and ship your order, send your receipt and tracking, sign you in to your account and answer you. We only send news or offers if you ask for them, and every one of those emails has an unsubscribe link.

Who else sees it

Stripe, to take your payment. The carrier, when we ship. The service that runs this website, which stores your order and sends our emails. We don't sell your information or share it with advertisers.

Cookies

One cookie keeps you signed in to your account. Your cart is saved in your own browser. We count visits without identifying you.

Seeing or deleting your information

Email hello@mossandfern.example and we'll send you what we hold or delete it. We keep order records as long as tax law requires, then remove them.